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Satisfied customers are essential to us. In the case things don't go as you expected, we are more than happy to handle your complaint. We learn from this and makes our website better.


In case of any complaint, please message us per via or fill out the contact form on the contact page of this website, make sure we receive your name, e-mail address, telephone number and a description of your complaint.


After we receive your message, you will receive a confirmation of receipt by e-mail within two working days.


We take every complaint seriously. Depending on the complexity of your inquiry, we normally handle a complaint within 5 working days.



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